Buy now pay later with Klarna financing option at checkout

Check out our FAQs - Answers to all of the great questions

Frequently Asked Questions

Your account

Do I need to create an account?

I have forgotten my password what can I do?


What is the minimum order value?

Has my order been successful?

I just made a new order but forgot something. What should I do?

Can I see my order online?

My favorite color or the size of the item that I am looking for is currently unavailable. Will it be available again?

Shipping/ Delivery information

What kind of shipping methods do you offer?

Do you ship to my country and how much is the shipping to my country?

Do I get a tracking number?

Is it possible to arrange the delivery to a different address?

Unfortunately I was not available at the time of the delivery, what will happen to my order?

Return & exchanges

My product is defective, what should I do?

I am not happy with my purchase what should I do?


What payment methods do you accept?

Product and info

I would like to have a specific product information, who can I contact?

I have a question but it isn't listed here!

Gift Card

How can I get a Gift Card?

Which Gift Card values can I select?

I need a birthday present. How can I get a Gift Card quickly?

How can I use the gift card?

How often can I use my gift card?

How can I check my balance on the card?

Is it possible to recharge or add funds to my existing Gift Card?


I've meticulously combed through your website and can't figure out what I want, what can I do?

Do you offer demos?

Do you rent?

I have an awesome new skateboard company, can I put them in your store?

Do you provide service?

Where do I park?