Buy now pay later with Klarna financing option at checkout

Check out our FAQs - Answers to all of the great questions

Frequently Asked Questions

Your account

Do I need to create an account?

I have forgotten my password what can I do?

Orders

What is the minimum order value?

Has my order been successful?

I just made a new order but forgot something. What should I do?

Can I see my order online?

My favorite color or the size of the item that I am looking for is currently unavailable. Will it be available again?

Shipping/ Delivery information

What kind of shipping methods do you offer?

Do you ship to my country and how much is the shipping to my country?

Do I get a tracking number?

Is it possible to arrange the delivery to a different address?

Unfortunately I was not available at the time of the delivery, what will happen to my order?

Return & exchanges

My product is defective, what should I do?

I am not happy with my purchase what should I do?

Payment

What payment methods do you accept?

Product and info

I would like to have a specific product information, who can I contact?

I have a question but it isn't listed here!

Gift Card

How can I get a Gift Card?

Which Gift Card values can I select?

I need a birthday present. How can I get a Gift Card quickly?

How can I use the gift card?

How often can I use my gift card?

How can I check my balance on the card?

Is it possible to recharge or add funds to my existing Gift Card?

Electric

I've meticulously combed through your website and can't figure out what I want, what can I do?

Do you offer demos?

Do you rent?

I have an awesome new skateboard company, can I put them in your store?

Do you provide service?

Where do I park?